Contact Us

Get in Touch

At DateCalcPro.com, we value communication with our users and are committed to providing helpful, responsive support. Whether you have questions about how to use our calculators, feedback on your experience, suggestions for new features, technical issues to report, or partnership inquiries, we want to hear from you. Your input helps us improve our tools and better serve the diverse needs of project managers, HR professionals, freelancers, students, legal assistants, and everyone else who relies on accurate date and time calculations in their daily work and personal planning.

How to Reach Us

For all inquiries, please email us at: support@datecalcpro.com

When contacting us, please include the following information to help us respond more effectively:

• Subject line clearly indicating your inquiry type (e.g., "Bug Report - Workday Calculator" or "Feature Suggestion" or "General Question")
• Detailed description of your question, issue, or feedback
• Calculator name if your inquiry relates to a specific tool
• Steps to reproduce if reporting a technical issue, including what you entered, what you expected, and what actually happened
• Browser and device information for technical problems (e.g., "Chrome on Windows 11" or "Safari on iPhone")
• Screenshots if applicable (though please don't include sensitive personal information in screenshots)

Response Time

We strive to respond to all inquiries within 48-72 hours during business days (Monday through Friday). Please note that DateCalcPro.com is operated by a small team, and response times may be longer during weekends, holidays, or periods of high inquiry volume. For urgent technical issues affecting calculator functionality, we prioritize those messages to address problems as quickly as possible. However, please understand that we cannot provide immediate, real-time support or individual calculation consulting for specific business scenarios—for critical professional applications requiring personalized guidance, we recommend consulting with qualified professionals in your field (legal counsel for legal deadlines, HR consultants for employment policies, project management experts for complex timelines, etc.).

What We Can Help With

Technical Support: If you encounter errors, unexpected results, compatibility issues with your browser or device, or any calculator that isn't functioning correctly, please let us know with as much detail as possible. We actively test our tools across multiple browsers and devices, but occasionally issues arise that we haven't anticipated. Your bug reports help us maintain quality and reliability for all users.

Usage Questions: If you're unsure how to use a specific calculator, need clarification on what a particular result means, or want guidance on which calculator best suits your needs, we're happy to provide general usage assistance. While we cannot provide personalized professional advice (legal, financial, medical, etc.), we can explain how our tools work and what their results represent.

Feature Suggestions: We welcome your ideas for new calculators, additional features for existing tools, or improvements to usability and design. While we cannot implement every suggestion due to resource constraints and our focus on core date/time calculation functionality, user feedback directly influences our development roadmap. If multiple users request similar features, we prioritize those in our planning.

Feedback and Testimonials: If DateCalcPro.com has been helpful in your work or personal life, we'd love to hear your story. User testimonials help us understand real-world applications of our tools and motivate us to continue improving the service. With your permission, we may feature compelling use cases in our website content or promotional materials (always with anonymity unless you explicitly consent to attribution).

What We Cannot Help With

While we aim to be as helpful as possible, please understand the following limitations:

Individual Calculation Verification: We cannot verify specific calculations for your unique business or personal scenarios. Our calculators are designed for general-purpose use and provide results based on standard algorithms. For critical applications requiring verification—such as legal filing deadlines, financial contract dates, medical dosing schedules, or compliance reporting—you must verify results with qualified professionals and official documentation as stated in our disclaimers.

Professional Advice: We cannot provide legal advice, financial guidance, HR policy consultation, medical recommendations, or professional services of any kind. DateCalcPro.com provides calculation tools only; the interpretation and application of results to your specific situation is your responsibility or that of your professional advisors.

Custom Calculator Development: We focus on general-purpose calculators useful to broad audiences. We cannot develop custom calculators for individual users, organizations, or industry-specific applications. Our tools are designed to serve common date and time calculation needs across multiple professions and use cases.

Account Support: DateCalcPro.com currently does not require user registration or accounts, so there are no account-related issues to support. All calculators are freely accessible without login. If we implement user accounts in the future, we will update this contact page with relevant account support information.

Privacy and Your Communications

Any information you provide when contacting us will be used solely to respond to your inquiry and improve our services. We do not sell, share, or distribute user contact information to third parties for marketing purposes. Your email address will not be added to marketing lists without your explicit consent. Communications with us are covered under our Privacy Policy. If your inquiry includes sensitive personal information (such as birth dates, project details, or employee data), please consider whether that information is necessary for us to answer your question—in most cases, general descriptions without specific personal data are sufficient for us to provide helpful responses.

Business and Partnership Inquiries

For business development, partnership opportunities, advertising inquiries, press and media requests, or other commercial communications, please email us at the same address (support@datecalcpro.com) with "Business Inquiry" in the subject line. While we are selective about partnerships and collaborations, we are open to discussing opportunities that align with our mission of providing free, high-quality date and time calculation tools to users worldwide.

Social Media and Other Channels

Currently, email is our primary communication channel. We may expand to social media platforms or other support channels in the future, and will update this contact page accordingly. For the most reliable and timely response, please use the email address provided above rather than attempting to reach us through third-party platforms or unaffiliated social media accounts.